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Platform Features

Hotlines and Case Intake

We empower your employees to report incidents and wrongdoing through the widest variety of channels, facilitating the creation of a true speak-up culture.

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incident reporting

Trusted worldwide.

whistle blower policy

Industry-leading whistleblower hotline

Your employees need a safe way to raise concerns. Ensure their voices are heard using a hotline powered by WhistleBlower Security. Calls are always answered by a live agent within 30 seconds, giving employees comfort and reducing your resolution times for issues.

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whistleblower policy

An employee-friendly hotline experience

An effective hotline experience supports employees and builds a culture of trust. Our one-step reporting hotline includes direct dialling, support for over 150 languages, and trained intake specialists who are measured by the quality, not speed, of their calls.

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intake forms

Speaking up made easy

Case IQ accommodates case incident reporting through every type of intake channel available today. This includes telephone hotlines, internal and external web forms, email, secure two-way portals, and more.

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case management intake

Customizable intake forms

The Case IQ platform allows you to securely receive and store any type of electronic media in use today, including video, audio, images and documents.

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“[Case IQ] is extremely configurable to meet the needs of our complex organization. It is very easy to use and there was good customer service during implementation and beyond. We have been able to create some really helpful dashboards to identify trends and audit our work.”

- Administrator in Higher Education

“[Case IQ] is extremely configurable to meet the needs of our complex organization. It is very easy to use, and there was good customer service during implementation and beyond. We have been able to create some really helpful dashboards to identify trends and audit our work.”

- Administrator in Higher Education

“The personnel at [Case IQ] are always accommodating, informative and a pleasure to deal with. The simplicity and ease of the system allows me to be highly productive. Simply put, I could not do my job without [Case IQ].”

- Peter B., Senior Consumer Service Officer

“This software has improved our customer relationships. Our customers appreciate our ability to keep them abreast of how our investigations and resolutions are proceeding.”

- Steven M., Quality Coordinator, Valfilm USA

“[Case IQ] is a very reliable and user-friendly case management system with excellent customizable reporting capabilities. Using [Case IQ] enabled our team to track productivity more efficiently.”

- Administrator in Computer Hardware company

“Everyone needs [Case IQ]. Our human resources department uses it to track “situations” that come to their attention. They really like that they can assign cases to staff, automatically maintain the history of the case and also set notifications for important due dates.”

- Agency in Government Administration

“[Case IQ] is extremely configurable to meet the needs of our complex organization. It is very easy to use and there was good customer service during implementation and beyond. We have been able to create some really helpful dashboards to identify trends and audit our work.”

- Administrator in Higher Education

“[Case IQ] is extremely configurable to meet the needs of our complex organization. It is very easy to use, and there was good customer service during implementation and beyond. We have been able to create some really helpful dashboards to identify trends and audit our work.”

- Administrator in Higher Education

“The personnel at [Case IQ] are always accommodating, informative and a pleasure to deal with. The simplicity and ease of the system allows me to be highly productive. Simply put, I could not do my job without [Case IQ].”

- Peter B., Senior Consumer Service Officer

“This software has improved our customer relationships. Our customers appreciate our ability to keep them abreast of how our investigations and resolutions are proceeding.”

- Steven M., Quality Coordinator, Valfilm USA

“[Case IQ] is a very reliable and user-friendly case management system with excellent customizable reporting capabilities. Using [Case IQ] enabled our team to track productivity more efficiently.”

- Administrator in Computer Hardware company

“Everyone needs [Case IQ]. Our human resources department uses it to track “situations” that come to their attention. They really like that they can assign cases to staff, automatically maintain the history of the case and also set notifications for important due dates.”

- Agency in Government Administration

“[Case IQ] is extremely configurable to meet the needs of our complex organization. It is very easy to use and there was good customer service during implementation and beyond. We have been able to create some really helpful dashboards to identify trends and audit our work.”

- Administrator in Higher Education

“[Case IQ] is extremely configurable to meet the needs of our complex organization. It is very easy to use, and there was good customer service during implementation and beyond. We have been able to create some really helpful dashboards to identify trends and audit our work.”

- Administrator in Higher Education

“The personnel at [Case IQ] are always accommodating, informative and a pleasure to deal with. The simplicity and ease of the system allows me to be highly productive. Simply put, I could not do my job without [Case IQ].”

- Peter B., Senior Consumer Service Officer

“This software has improved our customer relationships. Our customers appreciate our ability to keep them abreast of how our investigations and resolutions are proceeding.”

- Steven M., Quality Coordinator, Valfilm USA

“[Case IQ] is a very reliable and user-friendly case management system with excellent customizable reporting capabilities. Using [Case IQ] enabled our team to track productivity more efficiently.”

- Administrator in Computer Hardware company

“Everyone needs [Case IQ]. Our human resources department uses it to track “situations” that come to their attention. They really like that they can assign cases to staff, automatically maintain the history of the case and also set notifications for important due dates.”

- Agency in Government Administration

Intake simplified

Receiving, organizing and protecting sensitive case data is a crucially important foundation of any investigation. Case IQ ensures that you always have the right information close at hand, whenever and wherever you need it.

100% anonymous reporting

No matter how employees choose to report, they can feel secure knowing that their confidentiality will be protected throughout the process. All incident reporting and case data storage and transfer is handled in strict compliance with global privacy laws.

Multi-format evidence

The Case IQ platform allows you to securely receive and store any type of electronic media in use today, including video, audio, images and documents.

Fast, effective triage

When you adopt a system designed to capture all necessary case data and details up front, it becomes much easier to intelligently prioritize your team’s investigative efforts.

Solutions for Every Organization

Ready to learn more?

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