Resolve Cases
Up To 40% Faster

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Centralized Investigations. Manage and streamline every case from intake to resolution in one secure, scalable, and auditable solution.
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Highly Configurable. Manage cases the way you investigate, with workflows and automations built to fit your processes.
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Actionable Insights. Identify patterns, risks, and emerging issues with customizable dashboards and reporting.
28M+
High-risk Transactions Scored
5M+
Cases Logged
400K+
Users Worldwide
4.5/5
 G2 Rating
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Trusted by Global Leaders
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“Corporate investigators know how much their leadership worries about bad behavior on the part of employees. With Case IQ, everyone can breathe easier. You know you’ve got the tools you need to handle things the right way."

- Meric Bloch, Certified Investigations Coach

“With increasingly stringent federal policies around record-keeping and due diligence, compliance professionals are under real pressure to demonstrate consistency and rigor throughout their case management processes. Case IQ delivers a rock-solid solution.”

- Tom Fox, "The Compliance Evangelist"

“Every good HR professional I know is passionate about creating a ‘speak up’ culture. But where to start? Case IQ is great for this. They give employees a variety of ways to safely report issues. They also help you see trending problems so you can make changes before a situation gets out of hand.”

-Sharlyn Lauby, "The HR Bartender"

“[Case IQ] is extremely configurable to meet the needs of our complex organization. It is very easy to use and there was good customer service during implementation and beyond. We have been able to create some really helpful dashboards to identify trends and audit our work.”

- Administrator in Higher Education

"The personnel at [Case IQ] are always accommodating, informative and a pleasure to deal with. The simplicity and ease of the system allows me to be highly productive. Simply put, I could not do my job without [Case IQ]."

- Peter B., Senior Consumer Service Officer

“Employees are able to spend more time in the field producing billable hours versus time out of the field to complete reports.”

- Lynann DeCusatis, Interim CEO, Home Health Care Management

“A centralized complaint management system that takes complaints from our numerous intake channels, stores it and makes it accessible, all in one spot.”

- User in Banking

“This software has improved our customer relationships. Our customers appreciate our ability to keep them abreast of how our investigations and resolutions are proceeding.”

- Steven M., Quality Coordinator, Valfilm USA

“[Case IQ] is a very reliable and user-friendly case management system with excellent customizable reporting capabilities. Using [Case IQ] enabled our team to track productivity more efficiently.”

- Administrator in Computer Hardware company

“Data lives in one place, versus living on spreadsheets that could end up anywhere. That eliminates a huge risk.”

- Ben Farber, Correctional Health Services’ Senior Associate Director for Planning and Analysis, NYCHH

“[Case IQ] is extremely configurable to meet the needs of our complex organization. It is very easy to use, and there was good customer service during implementation and beyond. We have been able to create some really helpful dashboards to identify trends and audit our work.”

- Administrator in Higher Education

"[Case IQ] was easy to set up, learn and use. A much better way to collect incident information and trend data. This enables our organization to craft smarter risk management strategies."

- Lance Norris, HSE Director, REDI Services Inc.

"[Case IQ] allows us to manage all our HR investigations to include Title IX with ease. We are able to assign, access and manage the investigative processes quickly and efficiently. We use the data generated for reporting to track trends and identify problem areas within the organization."

- Administrator in Human Resources

“Everyone needs [Case IQ]. Our human resources department uses it to track "situations" that come to their attention. They really like that they can assign cases to staff, automatically maintain the history of the case and also set notifications for important due dates.”

- Agency in Government Administration

“Since implementing [Case IQ], responding to reports was reduced from an hour to minutes, and detailed reporting provides information on the numbers and types of cases to help with training and prevention.”

- Jonaura Wisdom, Director, EEO & Civil Rights Compliance

"[A game changer for our team. [Case IQ] is very easy to use. [...] From the initial launch we have been able to improve our workflow and accountability. With the configurable workflows and the reporting tool, we have been able to more quickly identify areas that need to be improved and train our staff."

- Eric O., Director of Compliance Audits

“Case management all in one place. My agency is very happy with the product and how it streamlines cases. We are able to solve, track and file all areas of our agency, such as safety issues, ADA, Title VI, fleet, facilities, social media reviews, etc.”

- Administrator in Transportation/Trucking/Railroad

“Corporate investigators know how much their leadership worries about bad behavior on the part of employees. With Case IQ, everyone can breathe easier. You know you’ve got the tools you need to handle things the right way."

- Meric Bloch, Certified Investigations Coach

“With increasingly stringent federal policies around record-keeping and due diligence, compliance professionals are under real pressure to demonstrate consistency and rigor throughout their case management processes. Case IQ delivers a rock-solid solution.”

- Tom Fox, "The Compliance Evangelist"

“Every good HR professional I know is passionate about creating a ‘speak up’ culture. But where to start? Case IQ is great for this. They give employees a variety of ways to safely report issues. They also help you see trending problems so you can make changes before a situation gets out of hand.”

-Sharlyn Lauby, "The HR Bartender"

“[Case IQ] is extremely configurable to meet the needs of our complex organization. It is very easy to use and there was good customer service during implementation and beyond. We have been able to create some really helpful dashboards to identify trends and audit our work.”

- Administrator in Higher Education

"The personnel at [Case IQ] are always accommodating, informative and a pleasure to deal with. The simplicity and ease of the system allows me to be highly productive. Simply put, I could not do my job without [Case IQ]."

- Peter B., Senior Consumer Service Officer

“Employees are able to spend more time in the field producing billable hours versus time out of the field to complete reports.”

- Lynann DeCusatis, Interim CEO, Home Health Care Management

“A centralized complaint management system that takes complaints from our numerous intake channels, stores it and makes it accessible, all in one spot.”

- User in Banking

“This software has improved our customer relationships. Our customers appreciate our ability to keep them abreast of how our investigations and resolutions are proceeding.”

- Steven M., Quality Coordinator, Valfilm USA

“[Case IQ] is a very reliable and user-friendly case management system with excellent customizable reporting capabilities. Using [Case IQ] enabled our team to track productivity more efficiently.”

- Administrator in Computer Hardware company

“Data lives in one place, versus living on spreadsheets that could end up anywhere. That eliminates a huge risk.”

- Ben Farber, Correctional Health Services’ Senior Associate Director for Planning and Analysis, NYCHH

“[Case IQ] is extremely configurable to meet the needs of our complex organization. It is very easy to use, and there was good customer service during implementation and beyond. We have been able to create some really helpful dashboards to identify trends and audit our work.”

- Administrator in Higher Education

"[Case IQ] was easy to set up, learn and use. A much better way to collect incident information and trend data. This enables our organization to craft smarter risk management strategies."

- Lance Norris, HSE Director, REDI Services Inc.

"[Case IQ] allows us to manage all our HR investigations to include Title IX with ease. We are able to assign, access and manage the investigative processes quickly and efficiently. We use the data generated for reporting to track trends and identify problem areas within the organization."

- Administrator in Human Resources

“Everyone needs [Case IQ]. Our human resources department uses it to track "situations" that come to their attention. They really like that they can assign cases to staff, automatically maintain the history of the case and also set notifications for important due dates.”

- Agency in Government Administration

“Since implementing [Case IQ], responding to reports was reduced from an hour to minutes, and detailed reporting provides information on the numbers and types of cases to help with training and prevention.”

- Jonaura Wisdom, Director, EEO & Civil Rights Compliance

"[A game changer for our team. [Case IQ] is very easy to use. [...] From the initial launch we have been able to improve our workflow and accountability. With the configurable workflows and the reporting tool, we have been able to more quickly identify areas that need to be improved and train our staff."

- Eric O., Director of Compliance Audits

“Case management all in one place. My agency is very happy with the product and how it streamlines cases. We are able to solve, track and file all areas of our agency, such as safety issues, ADA, Title VI, fleet, facilities, social media reviews, etc.”

- Administrator in Transportation/Trucking/Railroad

Everything You Need to
Manage Cases End-to-End

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Smart Case Intake

Secure reporting from anywhere, any device

Make reporting simple and accessible with multiple intake channels. Anonymous or multilingual options give reporters confidence and flexibility.

Web portals, email, or phone hotlines

Configurable forms with custom fields

External portals for no-login reporting

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Automated Workflows

Stay consistent and compliant — every time

Automate case routing, deadlines, and notifications so investigators focus on resolution, not admin work. Complete audit trails included.

Auto-route cases to the right people

Configurable workflows for consistent cases

Role-based permissions and access control

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Centralized Case Files

One digital record from start to finish

No more scattered files. Everything — notes, attachments, emails, tasks — lives in one secure place with restricted access controls.

Single source of truth for all case data

Link cases across parties involved in an incident

Built-in task management and tracking

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Actionable Analytics

See patterns before they become problems

Transform data into prevention. Track operational performance at every level.

Build custom dashboards and reports

Real-time metrics and visualizations

Share reports for executives or regulators

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Highly Configurable

Configure in minutes — no coding required

Every organization investigates differently. Configure workflows, forms, and fields without IT support. Update as your processes evolve.

Drag-and-drop workflow builder

Custom forms for any case type

Dynamic fields that appear when relevant

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Enterprise Scale

Manage hundreds to thousands of cases — effortlessly

Scale without limits. Integrates with HR, compliance, and hotline systems. Works across multiple departments and regions with localized settings.

Seamless HRIS and ERP integrations

SSO and enterprise-grade security

Multi-department, multi-region ready

The Trusted Resource

400K+ users worldwide.
5M+ cases logged.

As an industry leader and pioneer for over 20 years, Case IQ has always been 100% focused on providing the very best in service and support.

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