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End-to-End
Risk Management

Proactively detect, prevent, investigate, and remediate risks. Tap into compliance and risk management solutions that leverage AI to spot patterns, reduce manual work and drive smarter decisions.

Secure, Anonymous, and Accessible Hotline

Give employees a safe, convenient, and confidential way to report incidents anytime. Our industry-leading hotline is designed to build trust and uncover risks before they escalate.

Capture Every Incident with an Accessible Hotline

Make it safe to speak up
  • 24/7/365 live-answer hotline
  • Anonymous and confidential reporting options
  • Unlimited call time - no rushing sensitive reports
  • Foster a transparent, inclusive speak-up culture
Global & multilingual access
  • 100+ languages including English, French, and Spanish
  • Global, international, and local toll-free numbers
  • Simple one-step dialing from all locations
  • Broad country coverage worldwide
Capture the right details
  • Empathy-trained intake specialists
  • Structured, consistent questioning
  • Direct entry into case management platform
  • Secure reference numbers for follow-up
Scalable & audit-ready
  • Shared or custom hotline options
  • Custom branded greetings
  • Three levels of anonymity
  • Clear documentation for audits and oversight

What Our Customers Say

Real results from organizations like yours
Employees are able to spend more time in the field producing billable hours versus time out of the field to complete reports.
Lynann DeCusatis, Interim CEO, Home Health Care Management
Since implementing [Case IQ], responding to reports was reduced from an hour to minutes, and detailed reporting provides information on the numbers and types of cases to help with training and prevention.
Jonaura Wisdom, Director, EEO & Civil Rights Compliance
Case IQ has allowed us to see what we are doing every day. Prior to adopting Case IQ, much of our customer-facing compliance activity went unrecorded. Since adopting Case IQ, we can ensure a more consistent application of our contracts and reduce our risk of liability in the case of litigation.
Jeff Robertson, Business Analysts Manager, USANA
Everything You Need to Manage Cases

Capture every incident at intake, manage cases with configurable workflows and AI support, and prevent issues with actionable data insights. Designed with investigators in mind, you can feel confident that you'll deliver thorough, timely, and consistent outcomes.

Drive Thorough, Timely, and Consistent Investigations

Secure intake to build trust
  • Multiple intake channels: web, portal, email, hotline, and integrations
  • Anonymous and two-way communication to build trust
  • Guided intake forms that capture consistent, complete details
  • Automatic case linking to surface related incidents early
AI support across the case lifecycle
  • Always-on AI assistant delivers relevant insights at every step
  • AI-powered suggestions uncover discrepancies
  • Reduce manual workload by analyzing cases & drafting summaries
  • Strict data isolation protocols with guaranteed end-to-end protection
Highly configurable & scalable
  • Configurable and automated workflows that adapt to how teams work
  • Full audit trails for every action and decision
  • Role-based access and secure collaboration across departments
  • Enterprise-grade security that meets the highest privacy standards
Turn data into actionable insights
  • Intuitive report builder puts operational insights in your hands
  • Dashboards that identify trends, risks, and repeat issues
  • One-click investigation reports and data exports for stakeholders
  • Case linking and pattern detection to prevent recurrence

What Our Customers Say

Real results from organizations like yours
It is an entry level system that provides outstanding value for the service it provides. It is easy to install and easy to use. Their customer support is unmatched.
Patrick Rao, Associate General Counsel and Compliance Officer, ParTech, Inc.
[Case IQ] was easy to set up, learn and use. A much better way to collect incident information and trend data. This enables our organization to craft smarter risk management strategies.
Lance Norris, HSE Director, REDI Services Inc.
This software has improved our customer relationships. Our customers appreciate our ability to keep them abreast of how our investigations and resolutions are proceeding.
Steven M., Quality Coordinator, Valfilm USA
Managing Risks Starts with Foresight

See risks as they occur across transactions so you can detect fraud, bribery, sanctions violations, and more earlier and address them before they escalate into bigger issues.

Shift from Reactive to Proactive Risk Mitigation

Reduce risk with oversight
  • Monitor 100% of transactions in real time
  • Detect fraud, corruption, conflicts, and sanctions risk
  • Flag anomalies and high-risk transactions automatically
  • Replace sample-based audits with continuous monitoring
Turn AI insights into action
  • AI-driven risk scores for every transaction
  • Confidence scoring to reduce false positives
  • Learning models that improve with reviewer feedback
  • Configurable analytics - no technical skills required
Address risks before they escalate
  • Visual dashboards for trends, outliers, and patterns
  • Drill down by vendor, employee, location, category and more
  • Program metrics to assess compliance health
  • One-click exports for boards and regulators
Review, remediate & defend
  • See risk drivers and root causes at a glance
  • Track reviews, actions, and remediation in one place
  • Integrated with approvals, disclosures, and case management tools
  • Proven with regulators including DOJ and SEC

What Our Customers Say

Real results from organizations like yours
The personnel at [Case IQ] are always accommodating, informative and a pleasure to deal with. The simplicity and ease of the system allows me to be highly productive. Simply put, I could not do my job without [Case IQ].
Peter B., Senior Consumer Service Officer
Data lives in one place, versus living on spreadsheets that could end up anywhere. That eliminates a huge risk.
Ben Farber, Correctional Health Services’ Senior Associate Director for Planning and Analysis, NYCHH
[A game changer for our team. [Case IQ] is very easy to use. [...] From the initial launch we have been able to improve our workflow and accountability. With the configurable workflows and the reporting tool, we have been able to more quickly identify areas that need to be improved and train our staff.
Eric O., Director of Compliance Audits
Maintain Oversight of Conflict of Interest Programs

Streamline, track and manage common risk areas like gifts, donations, sponsorships, and conflict disclosures with automated workflows and get real-time insights into risk while maintaining compliance with audit logs.

Stay in Control with Approvals & Disclosures

Centralize approvals and disclosures
  • Centralize gifts, hospitality, donations, and conflicts of interest
  • Replace emails, PDFs, and disconnected tools
  • One system for cross-risk compliance workflows
  • Consistent, standardized processes company-wide
Streamline approvals workflows
  • Pre-built workflows for key risk areas
  • Configurable logic for complex approval scenarios
  • Data-driven approvals using aggregated insights
  • Automated sanctions and watchlist screening
Stay in control with clear oversight
  • Real-time dashboards and request analytics
  • Filter by employee, counterparty, value, or risk
  • One-click exports for boards and regulators
  • Full audit trails for every request and decision
Deploy easily and scale as you grow
  • Intuitive, modern user experience
  • Works across devices and global languages
  • Out-of-the-box content, configurable to your policies
  • SOC 2 certified and GDPR-ready

What Our Customers Say

Real results from organizations like yours
This software has improved our customer relationships. Our customers appreciate our ability to keep them abreast of how our investigations and resolutions are proceeding.
Steven M., Quality Coordinator, Valfilm USA
Everyone needs [Case IQ]. Our human resources department uses it to track "situations" that come to their attention. They really like that they can assign cases to staff, automatically maintain the history of the case and also set notifications for important due dates.
Agency in Government Administration
Case management all in one place. My agency is very happy with the product and how it streamlines cases. We are able to solve, track and file all areas of our agency, such as safety issues, ADA, Title VI, fleet, facilities, social media reviews, etc.
Administrator in Transportation/Trucking/Railroad
Gain Visibility with Third-Party Management

Monitor vendors and partners across their life cycles with real-time risk insights and automated workflows. Make smarter decisions to prevent financial, operational, and reputational risks within your third-party engagements.

Automate, Access, and Act On Third-Party Risk

End to end automation
  • Automate onboarding, approvals, and ongoing monitoring
  • Centralize due diligence, workflows, and third-party data
  • Adapt to complex use cases with configurable logic
  • Reduce manual effort for internal teams and vendors
Monitor third parties intelligently
  • Calculate risk by relationship, geography, and scope of work
  • Configurable scoring to match your industry and risk profile
  • Built-in sanctions, PEP, and adverse media screening
  • Ongoing reputational monitoring throughout the relationship
Conduct deeper due diligence
  • Embedded enhanced due diligence for higher-risk engagements
  • Continuous monitoring tied to risk level
  • Risk scores drive approvals and monitoring requirements
  • Connect third-party risk to transaction monitoring
Keep audits & reporting on track
  • Real-time dashboards and third-party risk insights
  • One-click exports for boards and regulators
  • Full audit trails for every request and decision
  • SOC 2 certified and GDPR-ready

What Our Customers Say

Real results from organizations like yours
[Case IQ] is extremely configurable to meet the needs of our complex organization. It is very easy to use, and there was good customer service during implementation and beyond. We have been able to create some really helpful dashboards to identify trends and audit our work.
Administrator in Higher Education
It’s helpful to have a single place to track all our cases, and it’s easy to customize fields to fit our unique needs.
Angela Reinholtz, Lead, Labour & Employee Relations
Case IQ was upfront and helpful from day one of our buildout and continuously throughout implementation.
Francesca Leigh-Davis, Director HR, Shiftmed

Why Global Leaders Trust Case IQ

Proven Experience
Backed by 25+ years of industry knowledge and experience that has helped organizations strengthen programs and avoid billions in litigation costs.
Enterprise-grade security
Designed to meet specialized industry requirements with role-based access controls, robust data protection, and compliance with standards including GDPR and SOC 2 Type II.
Integrations
Works seamlessly with the tools you already use such as HRIS, SSO, CRM/ERP, and ticketing systems, so teams spend less time on manual work and more time managing compliance and risk.
Innovation
Ongoing advancements, including AI-driven capabilities, that keep pace with changes in the compliance and regulatory landscape, enabling teams to more effectively manage risk and investigations.
Ready to Transform Your Investigation Process?

Join 80,000+ professionals who trust Case IQ to streamline their case management and ensure compliance.

Frequently Asked Questions

Everything you need to know about Case IQ
What is Case IQ?

Case IQ offers end-to-end compliance and case management solutions:

  • compliance monitoring
  • whistleblower hotlines with anonymous reporting options
  • third-party risk oversight
  • compliance approval and disclosures workflows
  • investigative case management

Used together, these AI-powered tools help your organization manage, investigate, and proactively detect risk. Case IQ helps teams improve their incident reporting, investigations, and data analytics for better efficiency and risk management.

Who is Case IQ for?

Case IQ is for organizations that need to investigate issues and proactively manage compliance. We support ethics, compliance, HR, security, fraud, and investigations teams handling whistleblower reports, workplace investigations, fraud, and regulatory risk—alongside conflicts of interest, third-party risk, and compliance monitoring. Case IQ serves mid-sized to global enterprises across industries like financial services, healthcare, education, energy, and government, with customers including Exxon, UCLA, UPS, Mercedes-Benz, and GSK.

What solutions does Case IQ offer?

Case IQ is configurable to support a wide range of workplace and compliance cases, including:

  • Harassment, discrimination, retaliation
  • Ethics & code of conduct concerns
  • Fraud, theft, and financial misconduct
  • Conflicts of interest
  • Whistleblower reports and internal complaints
  • Third-party risk / vendor incidents
  • HCP/HCO Engagements
How secure is Case IQ?

Case IQ is designed to protect sensitive data with enterprise security controls, including SOC 2 Type II compliance, encryption in transit and at rest, role-based access controls, and audit logs. Depending on your plan and configuration, it can also support SSO (SAML/OIDC) and data residency options.

How does Case IQ integrate with HR and compliance systems?

Case IQ connects to your HR and compliance ecosystem through multiple integration options, including SSO, available connectors, SFTP, and a REST API. Common integrations include:

  • HRIS/employee data (e.g., Workday, SAP SuccessFactors, BambooHR) to support routing and reporting
  • Identity providers (e.g., Okta, Azure AD) for SSO and access governance