Customer Stories

See how risk, compliance, and HR leaders are using Case IQ to better detect, resolve, and prevent incidents in their organizations.

Customer Story Image
Michigan Office of the Child Advocate Streamlines Case Management with Case IQ
Michigan’s Child Advocate
Ryan Speidel
"We empower our team to make a positive impact by acting immediately wherever possible. Case IQ is helping us do that every day.”
Read Full OCA Story
Customer Story Image
How a UN OIG Modernized Case Management with Case IQ
Investigations Assistant
Arturo Petraia
We spent significant time tailoring the system to meet our needs, keeping in mind future requirements. This level of customization has proven invaluable.
Read Full UN OIG Story
Customer Story Image
How McMaster U Reduced Risk, Created New Insights, & Boosted Case Management
Director Sexual Violence Prevention
Lenore Lukasik-Foss
Case IQ offered us the flexibility to customize workflows and data collection to meet the specific needs of each department.
Read the Full McMaster University Story
Customer Story Image
NTT Data Eliminates Silos, Increases Efficiency and Reduces Resolution Time
Senior Director Employee Relations
Sheri Bowman
[Case IQ] saves about 40 percent of [users'] time when it comes to entering a case in the tool or gathering information for a case.
Read Full NTT Data Story
Customer Story Image
Redi Services Streamlines Workflow and Eliminates Repetitive Tasks
HSE Director
Lance Norris
Redi Services saves $10,000 to $12,000 per year as a result of time saved entering health and safety incident data.
Read Full Redi Services Story
Customer Story Image
Alaska State Ombudsman Reduced Case Closure Time to 2 Months
Alaska State Ombudsman
Kate Burkhart,
We had no barriers… and there was no over promising. From soup to nuts the entire experience was great.
Read Full Alaska State Ombudsman Story
Customer Story Image
Prime Therapeutics Improves Workflow, Reporting Capabilities and Oversight
Senior Director Supply Chain
Korisa Matezevich
By far Case IQ has been my favorite vendor to work with, which is a big feat, because sometimes those things can be difficult.
Read Full Prime Therapeutics Story
Customer Story Image
Prairie State College Closes Cases 89% Faster with Case IQ
Manager of Compliance & Title IX
Tiffany Brewer
It literally saves me … a week per month, if not two, depending on the complexity of what’s being asked. That’s not an exaggeration.
Read Full Prairie State College Story
Customer Story Image
Los Angeles Metro’s Office of Civil Rights Streamlines Case Tracking
Director Civil Rights Compliance
Jonaura Wisdom
We can just look up the information regardless of who has ownership of the case. And we can do it whether we are at our desks or we are at home.
Read Full LA Metro Story
Customer Story Image
Union County Public Schools Streamlines Processes and Eliminates Bureaucracy
Investigator
Steve Simpson
The reporting capabilities are especially useful, and being able to see who has done what makes people accountable.
Read Full UCPS Story
Customer Story Image
West Virginia Insurance Commission Manage Cases Across Locations with Case IQ
Director of Fraud Unit
Gary Griffith
Anyone who manages a large volume of cases would be interested in a system like this.
Read Full West Virginia Insurance Story
Customer Story Image
West Virginia Workers’ Compensation Commission Strengthens Enforcement
Director of Operations, WCC
Christopher A. Bailes
The technical staff at Case IQ is one of the most responsive groups I have ever worked with. They’ve been right on top of everything – just gems to work with.
Read Full WCC Story
Customer Story Image
NYC Health + Hospitals Boosts Efficiency and Reduces Risk with Case IQ
Senior AD, Planning & Analysis
Ben Farber
Data lives in one place, versus living on spreadsheets that could end up anywhere. That eliminates a huge risk.
Read Full NYCHH Correctional Health Services Story
Customer Story Image
Case IQ Saves Home Health Care Management $50,000 Per Year
Interim CEO
Lynann DeCusatis
Employees are able to spend more time in the field producing billable hours versus time out of the field to complete reports.
Read Full HHCM Story

Trusted by more than 1000 organizations and 80,000 users

See why proactive global organizations are choosing Case IQ.

What has your experience with Case IQ been like?
“[Case IQ] is extremely configurable to meet the needs of our complex organization. It is very easy to use and there was good customer service during implementation and beyond. We have been able to create some really helpful dashboards to identify trends and audit our work.”


- Administrator in Higher Education

How does Case IQ compare to alternatives?
“Case IQ is very user-friendly, has impressively wide coverage and has quick request processing. It’s more accurate and better sourced than any other alternative”

Meric Bloch
Certified Investigations Coach

How does Case IQ help compliance professionals?
“With increasingly stringent federal policies around record-keeping and due diligence, compliance professionals are under real pressure to demonstrate consistency and rigor throughout their case management processes. Case IQ delivers a rock-solid solution.”

Tom Fox
"The Compliance Evangelist"

How does Case IQ help HR professionals?
“Every good HR professional I know is passionate about creating a ‘speak up’ culture. But where to start? Case IQ is great for this. They give employees a variety of ways to safely report issues. They also help you see trending problems so you can make changes before a situation gets out of hand.”

Sharlyn Lauby
"The HR Bartender"

What makes Case IQ unique compared to other tools?
“Case IQ is very user-friendly, has impressively wide coverage and has quick request processing. It’s more accurate and better sourced than any other alternative”

Jane Smith
Analyst, Rothschild & CO

77.5% 100%

... of surveyed organizations agree that Case IQ has the highest quality data compared to other solutions.
How has Case IQ impacted you in your role?
“Case IQ is very user-friendly, has impressively wide coverage and has quick request processing. It’s more accurate and better sourced than any other alternative”

Peter B.
Senior Consumer Service Officer

How has Case IQ helped drive profitability?
“Employees are able to spend more time in the field producing billable hours versus time out of the field to complete reports.”

Lynann DeCusatis,
Interim CEO, Home Health Care Management

How do you use Case IQ?
“A centralized complaint management system that takes complaints from our numerous intake channels, stores it and makes it accessible, all in one spot.”

User in Banking
How has Case IQ benefitted your stakeholders?
“This software has improved our customer relationships. Our customers appreciate our ability to keep them abreast of how our investigations and resolutions are proceeding.”

Steven M.
Quality Coordinator, Valfilm USA

How has Case IQ impacted your team?
“[Case IQ] is a very reliable and user-friendly case management system with excellent customizable reporting capabilities. Using [Case IQ] enabled our team to track productivity more efficiently.”

Administrator in Computer Hardware company
What makes Case IQ unique compared to other tools?
“Data lives in one place, versus living on spreadsheets that could end up anywhere. That eliminates a huge risk.”

Ben Farber
Correctional Health Services’ Senior Associate Director for Planning and Analysis, NYCHH

What does your team like about Case IQ?
“Everyone needs [Case IQ]. Our human resources department uses it to track "situations" that come to their attention. They really like that they can assign cases to staff, automatically maintain the history of the case and also set notifications for important due dates.”

Agency in Government Administration

What impact have you seen since implementing Case IQ?
“Since implementing [Case IQ], responding to reports was reduced from an hour to minutes, and detailed reporting provides information on the numbers and types of cases to help with training and prevention.”

Jonaura Wisdom
Director, EEO & Civil Rights Compliance

What do you use Case IQ for?
"[A game changer for our team. [Case IQ] is very easy to use. [...] From the initial launch we have been able to improve our workflow and accountability. With the configurable workflows and the reporting tool, we have been able to more quickly identify areas that need to be improved and train our staff."

Eric O.
Director of Compliance Audits

What types of incidents does Case IQ help you with?
“Case management all in one place. My agency is very happy with the product and how it streamlines cases. We are able to solve, track and file all areas of our agency, such as safety issues, ADA, Title VI, fleet, facilities, social media reviews, etc.”

Administrator in Transportation/Trucking/Railroad

Request a personalized demo

Make the shift from reactive to proactive risk management with Case IQ

Request a Demo