Departments

Handle Employee Issues Confidently with Our HR Case Management Software

Address HR/ER incidents before they derail your organization with Case IQ’s purpose-built HR/ER case management system.

stock photo woman at desk with laptop
HR Resources for Effective Case Management

Resources to Improve Your Processes Today

icon clipboard checklist
Buyer's Guide
Conducting HR Investigations with Case Management Software
Download Now
icon bar chart award
Benchmarking Report
Case IQ Benchmarking Report: HR Investigations
Access Now
icon form settings
Template
Workplace Investigation Report Template
Download Now
How Case IQ Helps

Empower your HR team and enhance employee support

HR departments are called on to partner with management and employees across the organization every day, but they don’t always have the resources they need. You need to uncover the incidents that are occurring in your organization, but capturing, resolving, and reporting on them can take more time than you have available—and chances are, investigations are just one part of your role.

Case IQ helps HR/ER professionals:

icon purple check in mauve circle

Be efficient

Address incidents quickly and effectively so they don’t derail your organization

icon purple check in mauve circle

Be proactive

Use historic incident data to take informed corrective and preventive actions and conduct risk assessments

icon purple check in mauve circle

Be fair

Conduct consistent, policy-backed investigations

icon purple check in mauve circle

Be justified

Back up your recommendations with secure documentation and clear data

icon purple check in mauve circle

Be trusted

Promote a safe speak up culture and protect reporters from retaliation

application screenshot case trend data chart
application screenshot case intake form

Key Features of Case IQ’s HR Case Management Software

icon purple check in mauve circle
Analytics that boost prevention and keep stakeholders informed
icon purple check in mauve circle
Ability to collaborate on cases with departments outside of HR
icon purple check in mauve circle
The most flexible case management that can adapt to your unique organization’s needs, and grow with you
icon purple check in mauve circle
Employee-friendly reporting channels, including telephone hotlines
icon purple check in mauve circle
Best-in-class support with a dedicated Customer Success team
icon purple check in mauve circle
Workplace culture training courses via Emtrain
icon purple check in mauve circle
Extensive, constantly updated thought leadership resources

Customizable HR case management solutions for every business

icon purple check in mauve circle

For Enterprises

Handle your complex HR needs with our scalable solution

icon purple check in mauve circle

For SMBs

Address any HR issue with our affordable and easy-to-use HR case management tool

icon purple check in mauve circle

For Nonprofits

Ensure compliance and confidentiality with our flexible case management software

application screenshot case intake form

Frequently Asked Questions About HR Case Management Software

Does the system integrate with our existing HRIS?
Can employees report incidents anonymously?
Can the system be used for proactive training based on investigation outcomes?
How can we manage sensitive data in Case IQ?
What is the benefit of using Case IQ over a legacy system?
Can Case IQ help us with legal or audit compliance?
What types of cases can I track with Case IQ?
Can we customize fields to match our internal policies?
What makes Case IQ different from a regular ticketing tool?
How do I choose the right case management system?
Solutions for Every Organization

Ready to learn more?

2025 summer g2 award banners
Trusted By 1200+ Leading Organizations Worldwide
logo workdaylogo united states olympic committeelogo NBClogo red bull