Risk Management, Compliance, and Investigation Solutions for Healthcare Teams
Ensure compliance, accountability, and safety for patients and frontline workers with solutions that capture incidents, drive through investigations, and detect risk.
























Built for Healthcare Compliance & Investigations
Managing Risk & Incidents in Healthcare
Case IQ Solutions for Healthcare
NYC Health + Hospitals/CHS
The Challenge
The Correctional Health Services division of NYC Health + Hospitals was managing patient complaints, PREA reports, and workplace incidents through an old database that couldn't link cases or produce records for FOIA requests
The Solution
The team selected Case IQ to centralize complaint intake, automate PREA reporting, track workplace violence, and eliminate paper records, replacing hours-long FOIA searches with minutes.
67%
Faster Case Review
Time to review patient relations cases cut by two-thirds after deploying Case IQ.
50%
Faster Reporting
Prison Rape Elimination Act compliance reporting time cut in half
Minutes, Not Hours
FOIA Fulfillment
Freedom of Information requests completed faster, without sorting through emails
Financial Services FAQs
Healthcare compliance software is a platform that helps healthcare organizations investigate, document, and report ethics, HR, fraud, and compliance cases. Case IQ is used by hospitals, health systems, and life sciences companies to manage ethics investigations, HR cases, hotline reports, approvals and disclosures, and compliance monitoring — all from one trusted provider.
Case IQ gives compliance teams one system to receive, route, investigate, and document ethics and compliance cases from intake to final outcome. Every action is time-stamped in a complete audit trail. Investigators can manage code-of-conduct complaints, conflicts of interest, FCPA-related matters, and other compliance violations — with role-based access and reports designed for compliance officers.
Yes, Case IQ offers a 24/7 anonymous reporting hotline for healthcare organizations, giving employees and contractors a secure way to report ethics concerns, HR issues, fraud, and compliance violations. Reports submitted through the hospital whistleblower hotline route directly into the case management system — so every report is tracked, assigned, and investigated without leaving the platform. The hotline supports reporting in 100+ languages.
Case IQ gives HR and employee relations teams in healthcare a structured system to manage harassment, discrimination, retaliation, and workplace misconduct cases with controlled access and a full audit record. Every investigation step is documented — with time-stamped entries, role-based access controls, and reports designed for HR leadership.
Yes, Case IQ's Approvals & Disclosures module handles HCP/HCO engagements, gift reporting, sponsorships, and conflicts of interest disclosures. Requests route through configurable pre-approval workflows, are screened against your policies, and documented with a complete audit trail — supporting transfer-of-value controls and corporate integrity agreement requirements.
Case IQ Compliance Monitoring gives healthcare compliance teams continuous visibility into spend, transactions, and engagement activity — surfacing exceptions and compliance risks before they become formal investigations or regulatory concerns. Teams can set monitoring rules aligned to their compliance program, view real-time dashboards, and generate reports for leadership, audit committees, and regulators.
Yes, Case IQ integrates with existing HR systems, reporting hotlines, fraud detection tools, and other intake mechanisms used by healthcare organizations. The platform uses open APIs to connect with SAP, Oracle, Workday, and other enterprise systems, allowing case data to flow between systems without manual re-entry. Integration with existing hotlines ensures every referral is captured and tracked in one place.
Yes, Case IQ is a multi-use healthcare compliance case management platform that handles ethics investigations, HR cases, fraud, compliance violations, hotline reports, and approvals and disclosures in a single auditable system. Consolidating these workflows reduces tool sprawl and gives compliance, HR, and legal teams one audit trail — not a patchwork of spreadsheets, emails, and disconnected systems. Case IQ also offers separate hotline and compliance solutions to round out your risk management needs.
Case IQ supports life sciences compliance teams with case management for ethics investigations, anonymous reporting mechanisms, HCP/HCO engagement approvals, gift and grant workflows, and compliance monitoring. Pharmaceutical, biotech, and medtech organizations use Case IQ to manage transfer-of-value controls, corporate integrity agreement requirements, and third-party risk — all from one trusted vendor.
See how Case IQ can support healthcare teams handling misconduct reports, whistleblower concerns, fraud issues, third-party risks, and more.