How a Municipal Government's EEO Office Tackled Their Caseload with Case IQ

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Kathleen, an Equal Opportunity Coordinator and Investigator for a municipal government in Florida, manages a critical and high-stakes function: investigating all discrimination and harassment complaints from both municipal employees and the public. With a caseload covering approximately 4,000 employees and numerous public interactions, Kathleen faced a challenge common to many public sector offices—manual, paper-based processes.  Learn how her team uses Case IQ to streamline processes, resolve cases faster, and track trends for better prevention.