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4.5/5

Case Management Software for Every Investigation

Case IQ's highly configurable platform helps teams achieve defensible outcomes with automated workflows, streamlined intake, collaboration tools, and purpose-built AI.

One Platform for Every Investigation Type

Manage every investigation type in one case management system, from HR and employee relations to ethics, fraud, security, Title IX, customer complaints, ombuds matters, and SIU claims.
Ethics & Compliance Investigations
Code of conduct, bribery, kickbacks, FCPA risk
HR & Employee Relations Cases
Harassment, discrimination, retaliation, ER disputes
Fraud Investigations
Theft, embezzlement, expense and procurement fraud
Security, Health & Safety
Workplace violence, data breaches, physical threats
Title IX Investigations
Sex-based misconduct, student welfare, campus reports
Complaints, Ombuds & SIU Cases
Customer concerns, ombuds escalations, insurance SIU claims

Manage Cases Your Way

Configure your system, including the leading AI assistant for investigations, to fit your workflows, policies, and more.

30+

Field types

for any intake form

75+

Chart types

for analytics & reporting

Zero

Coding required

to configure your workflows

25+

years

of knowledge and experience

Success story

Prairie State College

The Challenge

Prairie State College managed HR, Title IX, ethics, and security investigations across spreadsheets, email, and shared drives. Teams needed one investigation case management system to standardize workflows, document decisions, and prove what happened from intake to closure

The Solution

With Case IQ, Prairie State moved multiple investigation types into one secure case management system, using configured workflows, automatic routing, and complete audit trails to close cases faster and document every step.

The Results

89%

Faster case closure

1

Unified system across case types

100%

Audit-ready documentation

Turn Case Data into Action, Not Just Reports

Real-time dashboards and trend analysis spot patterns before they escalate, so you can optimize your program through data-driven decisions

  • 75+ chart types: Visualize data exactly how you need it
  • Workload monitoring: Balance cases across your team
  • Trend analysis: catch patterns before they become systemic
  • One-click reports: board-ready in seconds, not days

What Our Customers Say

It is an entry-level system that provides outstanding value for the service it provides. It is easy to install and easy to use. Their customer support is unmatched.
Patrick Rao, Associate General Counsel and Compliance Officer, ParTech, Inc.
Case IQ was easy to set up, learn, and use. [It’s] a much better way to collect incident information and trend data. This enables our organization to craft smarter risk management strategies.
Lance Norris, HSE Director, REDI Services Inc.
It’s helpful to have a single place to track all our cases, and it’s easy to customize fields to fit our unique needs.
Angela Reinholtz - Lead, Labour & Employee Relations, Algoma University

Frequently Asked Questions

What is case management software?

Case management software helps organizations capture, organize, investigate, and resolve sensitive matters in one secure system. As investigation case management software, Case IQ gives teams a centralized place to manage reports, document findings, track progress, and close cases consistently.

What does case management software do?

Case management software helps teams intake reports, assign owners, manage tasks and deadlines, store evidence and notes, document actions, and report on trends and outcomes. A purpose-built case management platform like Case IQ brings structure, accountability, and visibility to every stage of a case.

What types of cases can Case IQ manage?

Case IQ is investigation case management software built to manage a wide range of case types, including workplace investigations, ethics and compliance matters, HR issues, fraud, misconduct, safety incidents, complaints, and security-related cases. The Case IQ case management system is configurable, so organizations can tailor workflows to different teams, case categories, and reporting needs.

How does Case IQ help manage investigations from intake to closure?

Case IQ helps organizations manage the full investigation lifecycle in one case management system. Teams can capture reports from multiple channels, triage and assign cases, manage evidence and interviews, track tasks and milestones, document findings, and close cases with a complete audit trail. Because Case IQ is built specifically for investigations, it supports a more consistent and defensible process from intake to closure.

Can Case IQ automate case intake, assignment, tasks, reminders, and escalations?

Yes. Case IQ includes workflow automation within its case management software to help teams route intake, assign cases, create tasks, send notifications and reminders, escalate issues, and update statuses automatically. This helps reduce manual work, improve consistency, and keep investigations moving.

Can Case IQ support different workflows by case type, department, country, or issue?

Yes. Case IQ is a configurable case management platform that can support different workflows based on case type, business function, geography, or issue category. That gives organizations the flexibility to standardize investigations while adapting the case management process to departmental, regional, or operational requirements.

How is Case IQ different from Excel, SharePoint, or email?

Excel, SharePoint, and email were not designed as investigation case management software. Case IQ is purpose-built for case management, with structured intake, workflow automation, secure collaboration, audit trails, reporting, and role-based access controls. Instead of piecing together spreadsheets, inboxes, and shared folders, organizations can use one case management system designed specifically for sensitive investigations.

How does Case IQ protect sensitive investigation data?

Case IQ helps protect sensitive information with role-based permissions, confidentiality controls, secure access, and detailed case visibility settings. As case management software built for investigations, it is designed to help ensure that only the right people can view or act on sensitive case data.

How does Clairia AI help during an investigation?

Clairia AI is built for investigation context within the Case IQ case management platform. It helps investigators work more efficiently by generating summaries, building timelines, surfacing insights, and supporting more consistent case reviews. By assisting inside the investigation workflow, Clairia AI helps teams move faster while improving clarity and consistency across the case management process.

Can Case IQ connect with HR, legal, compliance, hotline, or ERP systems?

Yes. Case IQ can connect with surrounding systems through APIs, SSO, integrations, and connected workflows. This gives organizations a flexible case management platform that can fit into broader HR, compliance, hotline, and business system environments while reducing duplicate work and keeping investigation data connected.

Ready to See Case IQ in Action?

Join 80,000+ investigators who close cases faster, with stronger documentation, in one secure system.