Put Your Policies Into Action and Prove It When It Counts
The Business Impact of Poor Policy & Procedure Management
How Case IQ Operationalizes Policy
- Configurable workflow stages and approver sequences tied to policy rules
- Approvals & Disclosures for gifts, hospitality, and conflicts of interest
- Role- and region-based routing, with automatic escalation for out-of-threshold exceptions
- Central Library for policies, procedures, and supporting documents
- Documents linked to the workflows and cases that reference them
- Attachment storage at the request and case level
- A case file per violation with evidence, interview notes, and decisions
- Corrective actions assigned and tracked to closure
- Full audit trail of who did what and when — with print/PDF export
- Trend reporting across exceptions, disclosures, violations, and case types
- Repeat-issue and hotspot detection by department, region, or policy
- Reporting that shows leadership which policies need to change
Why This Matters Across Compliance, Legal, and Audit
Enforce policy consistently without watching every inbox. Workflows handle the routing, cases capture the violations, and trend reports show you which policies need more attention.
Get structured requests and investigation records with the context already attached — review, decide, and document without reconstructing the story after the fact.
Know that every exception, disclosure, and violation was reviewed, documented, and stored. When an auditor asks how a decision was made — or how a violation was handled — the record is already there.
When approvals live in email and violations live in spreadsheets, the evidence disappears. Join 80,000+ compliance professionals and investigators who use Case IQ to operationalize policy — enforce it, investigate it, and prove it when it matters.
Frequently Asked Questions
Policy compliance software replaces informal, email-based policy processes with structured workflows, documented decisions, and an audit trail — so approvals, disclosures, exceptions, and violations are handled consistently and can be evidenced later.
Case IQ is an investigative case-management and compliance-workflow platform, not a dedicated policy-authoring, version-control, or attestation system. It can store policies and procedures as supporting documentation in its Library and operationalize them through workflows, approvals, investigations, and reporting — but authoring, versioning, and publishing policy documents is a different system of record.
Yes — Case IQ’s Library can hold policies, procedures, user guides, and other source material as supporting documentation, linked to the workflows and cases that reference them. It is a repository for the documents your processes rely on, not a version-control or authoring tool.
Case IQ replaces ad hoc email with structured submission forms that capture the required context upfront, route each request to the right approvers based on configurable rules, and log every reviewer decision — producing an auditable record at closure. This covers exceptions, gifts and hospitality, and conflict-of-interest disclosures.
Yes. When a policy is breached, Case IQ opens a case that centralizes the incident record, evidence, interviews, decisions, and corrective actions, with a complete timestamped audit trail you can export for auditors or regulators.
Yes — case and incident trends reveal where policies are weak, ignored, or generating repeat exceptions. Compliance teams use this reporting to target the policy updates and training that reduce risk, rather than reacting case by case.
Case IQ supports structured exception and approval workflows, but broad attestation programs — such as enterprise-wide annual acknowledgment campaigns across large employee populations — may require evaluation of specific configuration requirements. Contact Case IQ to discuss your use case.
Every submission, approval, denial, escalation, and corrective action in a Case IQ workflow or case is logged with a timestamp and attribution. Compliance teams can export individual records or full case histories as structured documentation for auditors, regulators, or internal review.
A document or policy management system is where you author, version, publish, and attest to policy content. Case IQ is where those policies get operationalized: it routes approvals and disclosures, stores supporting documents in its Library, investigates violations, and reports on what’s working — the execution and oversight side of policy, not the document-administration side.