Risk mitigation for today’s organizations means omni-channel case intake, configurable workflows, smart automations, and meaningful analytics. That’s Case IQ.
Investigate every incident with confidence.
Rest easy knowing every case throughout your organization can be handled efficiently and professionally. Case IQ covers more case types than anyone in the industry. Tailoring workflows to fit your specific needs is simple and intuitive.
Faster, easier and more fully documented at every stage.
Make it easy for employees to report issues anonymously through hotlines, webforms and more. Automating report detail collection, task assignment and notifications reduces risk and resolves cases accurately and decisively.
Our workflow management system offers unparalleled configuration to optimize workflows, increase productivity and reduce errors. The intuitive interface and seamless integration mean better outcomes across the board.
Our easy-to-use form builder lets you quickly create forms that capture the exact data fields your organization requires. Choose from over 30 field types, and add your own branding elements for a more professional look.
Innovative access control makes it easy to grant individualized levels of permissions, roles and access. This ensures that users, investigators and approvers access only the data and features they need to do their jobs.
Powerful reporting and analytics provide keen insights on case activity, KPIs and emerging incident trends. When you can track operational performance at this level, it’s easier to make informed strategic decisions.
Protection for sensitive data.
Safeguarding confidentiality and privacy is more important today than ever. Our infrastructure was built in compliance with the industry’s strictest data security protocols, standards and regulations.
Our well-earned reputation for stringent security and data protection makes Case IQ the best choice for a secure investigative case management solution. Our hosting servers protect your files from unauthorized deletion, copying, alteration, theft and corruption, as well as the eyes of curious coworkers.
With Case IQ, critical information is password-protected and heavily encrypted. Your data is automatically backed up daily to multiple secure locations. SSL is used to transmit data across the Internet.
Case IQ protects personal information under its custody or control with:
Most jurisdictions around the world have implemented legislation to govern the handling and use of personal information. Since many of our customers operate across multiple jurisdictions, we comply with:
Case IQ adheres to the industry’s most stringent data security policies. Each year, our company is audited by a trusted third-party security firm to validate compliance and renew SSAE SOC 2 Type II accreditation.
Connectivity is a good thing.
Case IQ integrates easily with popular third-party systems like Workday, Okta, and SAP, and can be integrated with hundreds of others. This makes it easy to share data and streamline workflows while automating many tasks you may still be doing by hand.