Case IQ vs Resolver

A modern, scalable Resolver alternative

Discover why leading organizations are switching from Resolver to Case IQ. Case IQ outperforms the competition with its end-to-end risk management platform that proactively detects, prevents, investigates, and remediates risks.

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Proactive. Powerful. Proven.

Why Teams Choose Case IQ

Traditional risk management solutions are reactive and fragmented, leaving gaps in prevention and detection. Our unified platform doesn’t just help you meet risk management standards—it redefines them.

Features
Case IQ
Competitors
Product Offering
Streamlined, automated workflows
Advanced AI-driven analytics
Streamlined, automated workflows

Easy-to-configure with highly automated workflows designed for all user levels - no IT or manual processes required.

Advanced AI-driven analytics

Robust AI insights that go beyond basic reporting, helping you proactively identify trends and make smarter decisions.

Inconsistent feature tiers

Key functions like case configuration, reporting, automation, and integrations are often limited or gated at higher tiers.

Simple analytics

AI and analytics tend to be basic, narrowly focused, and lack predictive insights.

Pricing and Licenses
Transparent pricing with no hidden fees
Transparent pricing with no hidden fees

Essential features such as analytics, reporting, and custom branding come standard with our case management solution.

Hidden costs

Core features like analytics, reporting, and custom branding often come with additional fees.

Rigid contracts

Customers are pushed to commit to multiple products upfront, even if not all are needed right away.

Intake Capabilities
Customization included
Built-in mobile support
Customization included

Custom-branded and localized intake portals are standard offering for case management - no extra fees needed.

Built-in mobile support

Natively supports mobile intake, enabling employees to easily submit cases anytime, anywhere.

Extra fees for customization

Additional cost for custom-branded/localized intake portals.

Limited mobile support

Mobile intake isn’t natively supported, often requiring clients to build their own solutions.

Case Management
Self-managed configurations
Configurations without the cost
Self-managed configurations

Adapt workflows and forms internally without waiting on vendor support, increasing your team’s flexibility.

Configurations without the cost

Branding, workflow configurability, and more come standard so you can make the platform your own.

Manual setup required

Admins must define case priorities, statuses, and steps manually—creating room for errors and inconsistency.

Vendor-dependent configuration

Changes to forms, workflows, or system settings often require vendor support, slowing teams down.

Analytics and Reporting
Advanced AI capabilities
Unified reporting
Advanced AI capabilities

Deep context awareness and predictive analytics deliver actionable insights beyond simple queries.

Unified reporting

Consistent, easy-to-use reporting experience without confusing interfaces or extra add-on costs.

Limited AI capabilities

Natural language queries are basic, with minimal context awareness or predictive power.

Fragmented reporting

Reporting tools are inconsistent, often confusing users and requiring paid add-ons.

Integrations
Robust developer resources
Bidirectional integrations
Robust developer resources

Comprehensive public developer portal with detailed API documentation supports custom integrations.

Bidirectional integrations

Supports real-time, two-way data syncing, ensuring up-to-date information and enhanced functionality.

Poor developer support

Lack of public developer portals and clear API docs makes custom integration difficult.

One-way integrations

Some only offer read-only (pull) data access, limiting real-time syncing and functionality.

Security
Comprehensive SSO support
Multi-factor authentication (MFA) by default
Comprehensive SSO support

Enterprise-grade compliance with year-round SOC 2 Type II audits, GovRAMP certification, and more.

Multi-factor authentication (MFA) by default

No add-ons needed, so teams benefits from strong, consistent security and reduced risk right from day one.

Limited SSO support

Some vendors lack full SSO functionality, requiring manual setup and impacting user experience.

Complex cloud dependencies

Relying on multiple cloud providers adds security review steps and increases compliance complexity.

Support, Training and Onboarding
Efficient deployment
Award-winning support and training
Efficient deployment

Implementations for small business segments completed in as little as 8–12 weeks, so you start seeing results sooner.

Award-winning support and training

Highly praised and recognized by leading industry review platforms, ensuring you receive top-tier service every step of the way.

Long implementation times

Standard setups often take 12–16 weeks, delaying time-to-value for customers.

Proactive. Powerful. Proven.

See Why Industry Leaders Choose Case IQ

Corporate investigators know how much their leadership worries about bad behavior on the part of employees. With Case IQ, everyone can breathe easier. You know you’ve got the tools you need to handle things the right way."
Meric Bloch
Certified Investigations Coach
With increasingly stringent federal policies around record-keeping and due diligence, compliance professionals are under real pressure to demonstrate consistency and rigor throughout their case management processes. Case IQ delivers a rock-solid solution."
Tom Fox
"The Compliance Evangelist"
Every good HR professional I know is passionate about creating a ‘speak up’ culture. But where to start? Case IQ is great for this. They give employees a variety of ways to safely report issues. They also help you see trending problems so you can make changes before a situation gets out of hand."
Sharlyn Lauby
"The HR Bartender"

FAQs

Answers to common questions about how teams evaluate Case IQ vs other platforms.

Why do organizations choose Case IQ?
What makes Case IQ a strong long-term partner?
How does Case IQ deliver more value than traditional compliance platforms?
How flexible is Case IQ compared to more rigid platforms?
How does Case IQ support investigators and compliance teams day to day?
Solutions for Every Organization

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