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Case IQ remains committed to supporting compliance teams with stability, innovation, and long-term partnership. If you’re frustrated with a forced migration from Convercent, explore our purpose-built alternative backed by 20+ years of ethics and compliance expertise.

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What They’re Saying About Case IQ

Case IQ improved the ability of our HR team to record, manage and analyze investigations and other activities. Prior to Case IQ, there were spreadsheets and little to no ability to report on the efforts of the teams. In addition, the compliance team has the ability to work directly with the HR team to align on triaging of cases and reporting capabilities. It has been a win and a cost saver for Edwards."
Andrew Field, Compliance Director, Edwards Lifesciences
Case IQ has been a game changer for our team. Case IQ is very easy to use. From the initial launch we have been able to improve our workflow and accountability. With customizable workflows and the reporting tool, we have been able to more quickly identify areas that need to be improved and train our staff.
Eric O, Director of Compliance Audits, Large Financial Services organization

Ethics and Compliance Case Management Tool Comparison

When selecting case management software for handling Ethics and Compliance reports and investigations, go with the experts. At Case IQ, we are 100% focused on enabling Compliance teams to protect against risk today, and into the future.

Configurability

Case IQ

Configurable & Flexible

  • Case IQ is configurable by design, which means it easily adapts to your processes.
  • Configure the foundation with a Case IQ expert, then take control to make changes yourself.
  • Easily adapt Case IQ to your processes when there are changes in legislation, internal policies, or team structure.
Alternative Solutions

Rigid One-Size-Fits-All “Repository” Systems

  • Rigid systems become “repositories” for case information, while casework is completed elsewhere.
  • This limits efficiency and restricts availability of data to inform and drive improvements.
  • With rigid software, reliance on provider’s release schedule can mean months of delay for changes your team needs now.

Reporting

Case IQ

Advanced Analytics & Insights-

  • Broadest range of reports and ability to reports on any data point capturedin the process.
  • Standardized analytics increase reliability and equip teams with valuabledata insights.
  • Award winning business intelligence (BI) tool that makes it easy to share, broadcast, and present insights as well as make informed decisions.
Alternative Solutions

Canned Reports

  • Often pre-determined with simple standard reports.
  • Can’t be easily edited within the system, which requires exporting sensitive data into Excel and more work from your team to gain insights.
  • Informed decision-making is difficult given the data sets provided are unreliable and incomplete.

Support

Case IQ

Market-Leading Expertise & Dedicated Support

  • Over 20 years of expertise in providing investigative case management solutions to ethics teams.
  • Customers are assigned a dedicated Account Manager and Customer Experience Advocate.
  • Dedicated hotlines and flexible intake methods to support your employees’ willingness to speak up.
Alternative Solutions

Shared Support

  • Other providers have grown through acquisition and are focused on many different priorities.
  • Lack of dedicated support slows down investigation teams when under pressure to deliver results.
  • Shared hotlines lead to poor employee experience and reduce the transparency in your organization.

Scalability

Case IQ

Scalable Across Departments

  • When workplace investigations involve more than one department, Case IQ scales across HR, ER, LR, Ethics & Compliance, Legal, Security and more.
  • Case linking functionality enables more informed decision-making for organizations.
Alternative Solutions

Siloed Departmental Software

  • Siloed software solutions limit the ability of organizations to share key issues across departments.
  • Essential information and evidence that may be in another department cannot be discovered and utilized when the software is siloed.
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Related Resources

Ethics & Compliance

Ethics and Compliance Case Management Tool Comparison Sheet

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The Future of AI at Case IQ

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Ethics & Compliance

Reporting with Case IQ eBook

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