How Best Practices in Triage Protocol Can Boost Compliance and Reduce Risk

How Best Practices in Triage Protocol Can Boost Compliance and Reduce Risk


With recent announcements of increasingly stringent federal policies around record-keeping and due diligence, compliance and investigation professionals are feeling the pressure to demonstrate consistency and rigor in their case management processes.

Planning your investigation, having the right team members involved and reporting on outcomes of an investigation can all be difficult phases of the process.

However, being able to demonstrate that you are quickly, consistently and accurately triaging incidents is even more important now.

The key is to establish decision-making approaches and plan out your entire protocol before the matter comes to your attention through hotline reporting or other mechanism. This ensures structure and success as you triage, investigate, staff the investigation properly and meet the inevitable challenges of reporting and addressing the root causes of incidents.

Join compliance expert Tom Fox as he explores these topics and more.

This webinar will provide a guide to key triage best practices, including:

  • Rapid and secure report intake,
  • Triage decision-making,
  • Ensuring consistency across scenarios,
  • Case linking to identify changing scenarios,
  • Record-keeping for precedent and if the regulators come knocking.

Webinar Presenter

Thomas Fox The Compliance Evangelist®

Tom is literally the guy who wrote the book on compliance with the international compliance best seller “The Compliance Handbook, 3rd edition” which was released by LexisNexis in May 2022. Tom has authored 21 other books on business leadership, compliance and ethics and corporate governance, including the international best-sellers “Lessons Learned on Compliance and Ethics” and “Best Practices Under the FCPA and Bribery Act” as well as his award-winning series Fox on Compliance.

Tom leads the social media discussion on compliance with his award-winning blog, and is the Voice of Compliance, having founded the award-winning Compliance Podcast Network and hosting or producing multiple award-winning podcasts. He is an Executive leader at the C-Suite Network, the world’s most trusted network of C-Suite leaders. He can be reached at tfox@tfoxlaw.com.

Watch the Webinar

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