LEARN HOW TO TRACK AND MANAGE COMPLAINTS EFFECTIVELY
Case management software ensures ombudsmen have the tools torespond to complaints quickly and effectively. Case managementsoftware features:
- Integration with existing systems
- Case prioritization
- Instant case assignment
- Task reminders
- Reporting capabilities
- Customized features and fields
Case management software provides all the information you needto identify trends and spot recurring complaints. It helps youresolve complaints faster to improve accountability.This eBook explains how one software tool can help you track andmanage complaints and report on results for effective riskmanagement and prevention.
MANAGE OMBUDSMAN COMPLAINTS EFFECTIVELY WITH CASE MANAGEMENTSOFTWARE ebook contents:
- What is case management software?
- How will case management software help me managecomplaints?
- Why does my organization need case management software?
- The best time to implement case management software
- What’s in it for me? ROI
