Address HR/ER incidents before they derail your organization with Case IQ’s purpose-built HR/ER case management system.
Conducting HR Investigations with Case Management Software
Case IQ Benchmarking Report: HR Investigations
Workplace Investigation Report Template
HR departments are called on to partner with management and employees across the organization every day, but they don’t always have the resources they need. You need to uncover the incidents that are occurring in your organization, but capturing, resolving, and reporting on them can take more time than you have available—and chances are, investigations are just one part of your role.
Case IQ helps HR/ER professionals:
Yes, the system can integrate with your existing systems (e.g., Ceridian, Workday, BambooHR, SAP Success Factors, PeopleSoft, ADP) to access employee contact information. This ensures that when you add a party, their details are automatically populated, saving time and reducing manual entry.
Yes, Case IQ provides an option for anonymous reporting through hotline or webform. Employees can choose to create a username and password to receive updates on their reports without revealing their identity.
Yes, Case IQ can help identify training needs based on investigation outcomes. This allows for proactive measures to prevent future issues.
Case IQ allows for strict access control. For particularly sensitive cases, you can restrict visibility to specific individuals, ensuring confidentiality. We also prioritize security in our AI-powered copilot features.
Unlike legacy systems, Case IQ offers continuous updates, reducing the cost and effort of maintaining in-house systems. It provides an up-to-date solution with the flexibility and support needed to meet modern HR challenges.
Yes; Case IQ helps HR teams meet legal and audit compliance by maintaining a defensible audit trail, enforcing consistent workflows, and enabling secure documentation. Thorough reports and role-based access controls make it easy to show compliance with labor laws, union rules, and internal policies.
Case IQ supports tracking a wide range of HR-related issues and incidents, including workplace harassment, discrimination, retaliation, bullying, employee grievances, policy violations, performance issues, and whistleblower reports.
Absolutely. Case IQ allows teams to configure data fields, workflows, templates, and access controls so your system reflects your company’s policies, team size, caseload, and reporting requirements.
Unlike generic ticketing systems made to handle simple employee queries, Case IQ is purpose-built for investigations and HR case management. It supports secure documentation, tracks case timelines, enforces legal and policy compliance, and enables advanced reporting, making it ideal for handling complex, confidential HR matters.
Look for a platform that offers security, flexibility, and the ability to configure the system to your needs. Case IQ stands out with its automated workflows, robust audit trails, and user-friendly interface, empowering HR teams to manage HR cases consistently and with confidence.
