Case Management Software by Case IQ
- End-to-end visibility, not siloed cases – Centralised intake, investigations, workflows, and analytics in one secure platform so compliance, ethics, HR, fraud, and security teams can see patterns, manage risk, and act with confidence.
- Built for complex, global organisations – Highly configurable workflows, permissions, and reporting that scale across regions, departments, and case types without forcing rigid processes.
- From reactive to proactive risk management – Go beyond tracking incidents by uncovering trends and areas of risk so you can prevent issues before they escalate.
Everything You Need to Manage Cases End to End
Make reporting simple and accessible with multiple intake channels. Anonymous or identified options give reporters confidence and flexibility.
- Web portals, email, or phone hotlines
- Configurable intake forms with custom fields
- External portals for no-login reporting
Automate case routing, deadlines, and notifications so investigators focus on resolution, not administrative work. Complete audit trails included.
- Auto-route cases to the right people
- Smart escalations and reminders
- Role-based permissions and access control
No more scattered files. Everything — notes, attachments, emails, tasks — lives in one secure place with restricted access controls.
- Single source of truth for all case data
- Link cases to people, locations and departments
- Built-in task management and tracking
Transform data into prevention. Automated trend detection and real-time dashboards help you identify risks early and improve continuously.
- Automated trend detection and alerts
- Real-time metrics and visualizations
- Export reports for executives or regulators
Every organization investigates differently. Configure workflows, forms, and fields without IT support. Update as your policies evolve.
- Drag-and-drop workflow builder
- Custom forms for any case type
- Dynamic fields that appear when relevant
Scale without limits. Integrates with HR, compliance, and hotline systems. Works across multiple departments and regions with localised settings.
- Seamless HRIS and ERP integrations
- SSO and enterprise-grade security
- Scalable across departments & regions
