Employee Relations Case Management Software by Case IQ
A secure system for managing employee relations cases consistently, fairly, and efficiently.
- Centralized employee relations case management: Manage employee complaints and ER investigations in one secure, purpose-built employee relations case management system.
- Standardized, compliant ER workflows: Automate case routing, task reminders, and approvals to ensure consistent employee relations processes across teams, managers, and locations.
- Defensible reporting and ER insights: Track employee relations outcomes with dashboards, complete audit trails, and exportable reports for HR, legal, and leadership.
Everything You Need to Manage ER Cases End to End
Make reporting simple and accessible with multiple intake channels. Anonymous or identified options give reporters confidence and flexibility.
- Web portals, email, or phone hotlines
- Configurable intake forms with custom fields
- External portals for no-login reporting
Automate case routing, deadlines, and notifications so investigators focus on resolution, not admin work. Complete audit trails included.
- Auto-route cases to the right people
- Smart escalations and reminders
- Role-based permissions and access control
No more scattered files. Everything — notes, attachments, emails, tasks — lives in one secure place with restricted access controls.
- Single source of truth for all case data
- Link cases to people, locations and departments
- Built-in task management and tracking
Transform data into prevention. Automated trend detection and real-time dashboards help you identify risks early and improve continuously.
- Automated trend detection and alerts
- Real-time metrics and visualizations
- Export reports for executives or regulators
Every organization investigates differently. Configure workflows, forms, and fields without IT support. Update as your policies evolve.
- Drag-and-drop workflow builder
- Custom forms for any case type
- Dynamic fields that appear when relevant
Scale without limits. Integrates with HR, compliance, and hotline systems. Works across multiple departments and regions with localized settings.
- Seamless HRIS and ERP integrations
- SSO and enterprise-grade security
- Scalable across departments & regions
Give employees a safe, convenient, and confidential way to report incidents anytime. Our industry-leading hotline is designed to build trust and uncover risks before they escalate.
