See how Claira (AI assistant) helps you manage every case with clarity, efficiency, and simplicity. Request a demo

4.5 avg rating on

Workplace Incident and Investigation Software

A secure system for reporting workplace incidents and managing investigations from start to finish.

  • Capture workplace incident reports in one place: Log employee incidents, concerns, and complaints with clear timelines, notes, and supporting files.
  • Manage workplace investigations consistently: Assign cases, track investigation steps, and document actions to ensure fair, repeatable processes.
  • Reduce risk with complete documentation: Maintain audit trails and reports to support internal teams and stay audit ready.
Trusted by Global Brands
Request a Demo
5M+
cases logged
400K+
users worldwide
28M+
High-risk Transactions Scored
4.5/5
G2 Rating
Case IQ give employees a variety of ways to safely report issues. They also help you see trending problems so you can make changes before a situation gets out of hand.
Sharlyn Lauby
The HR Bartender
The personnel are always accommodating, informative, and a pleasure to deal with. I truly could not do my job as effectively or efficiently without the incredible support of [Case IQ].
Peter B
Senior Consumer Service Officer
This software has improved our customer relationships. Our customers appreciate our ability to keep them abreast of how our investigations and resolutions are proceeding.
Steven M.
Quality Coordinator

Everything You Need to Manage Workplace Incidents End to End

From incident reporting to investigation outcomes — all in one secure platform.
Smart Case Intake
Secure reporting from anywhere, any device

Make reporting simple and accessible with multiple intake channels. Anonymous or identified options give reporters confidence and flexibility.

  • Web portals, email, or phone hotlines
  • Configurable intake forms with custom fields
  • External portals for no-login reporting
Automated Workflows
Stay consistent and compliant — every time

Automate case routing, deadlines, and notifications so investigators focus on resolution, not admin work. Complete audit trails included.

  • Auto-route cases to the right people
  • Smart escalations and reminders
  • Role-based permissions and access control
Centralized Case Files
One digital record from start to finish

No more scattered files. Everything — notes, attachments, emails, tasks — lives in one secure place with restricted access controls.

  • Single source of truth for all case data
  • Link cases to people, locations and departments
  • Built-in task management and tracking
Smart Analytics
See patterns before they become problems

Transform data into prevention. Automated trend detection and real-time dashboards help you identify risks early and improve continuously.

  • Automated trend detection and alerts
  • Real-time metrics and visualizations
  • Export reports for executives or regulators
Total Flexibility
Configure in minutes — no coding required

Every organization investigates differently. Configure workflows, forms, and fields without IT support. Update as your policies evolve.

  • Drag-and-drop workflow builder
  • Custom forms for any case type
  • Dynamic fields that appear when relevant
Enterprise Ready
From 10 to 10,000 cases — effortlessly

Scale without limits. Integrates with HR, compliance, and hotline systems. Works across multiple departments and regions with localized settings.

  • Seamless HRIS and ERP integrations
  • SSO and enterprise-grade security
  • Scalable across departments & regions
Built for teams managing workplace incidents
Learn How to Manage Workplace Incidents More Effectively