Meet Clairia: Your AI Assistant for Smarter Case Management

At Case IQ, we know that managing investigations and cases is tough. HR, compliance, and other investigative teams are often managing complex details, tight timelines, and the pressure to ensure every decision is consistent and thorough. That’s why we built Clairia, a powerful new AI assistant designed to bring clarity, efficiency, and simplicity to every case you manage.

What is Clairia?

Clairia is Case IQ’s latest AI innovation: an AI assistant designed for helping you manage cases from the moment an incident is reported to the moment it’s resolved. Clairia streamlines processes, reduces complexities, and helps you focus on what matters most—uncovering the truth and making fair, confident decisions.

Unlike generic AI tools, Clairia is integrated into our case management solution and is deeply connected to your organization’s uploaded policies, standards, regulations and configurations. It delivers relevant, context-aware guidance and automates manual tasks at every step, so you can be confident that your work remains consistent, thorough, and compliant.

Watch the video below to learn more.

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How Clairia Helps You

Clairia was designed with busy case managers and investigators in mind. Here’s how it makes their lives easier and faster:

• Policy-aligned guidance: Clairia understands the outcomes you’re working toward and suggests next steps based on your internal policies, regulations and standards that apply.
• Automating manual work: From compiling timelines, drafting interview questions to analyzing case details, Clairia takes care of time-consuming manual tasks so you can stay focused on decision-making.
• Context-aware assistance: Clairia remembers the full case history, ensuring continuity and reducing the risk of missed details across every stage.
• Enterprise-grade security: Just like the Case IQ platform, Clairia is built with strict privacy and security standards. Your data stays private and is never shared or used to train third-party models.

Why It Matters

Case managers and investigators are often inundated with numerous cases of varying complexity, nuance, and process. They need tools that bring clarity, consistency, and thoroughness—and that’s where Clairia makes a difference.

As the world of ethics and compliance continues to evolve, AI is emerging as a key enabler. Case IQ’s new market research report, AI and Whistleblowing: Through the Employee Lens, reveals that 7 in 10 US employees have no concerns about AI-driven whistleblowing tools, and nearly 4 in 5 believe AI can make the whistleblowing process safer and more confidential.

"Clairia is at the forefront of AI innovation in case management and designed to meet the realities of customers’ challenges," said David McNeill, CEO at Case IQ. "Our customers require more than generic AI tools - they need a holistic and integrated AI case management solution to proactively do their jobs more efficiently, fairly, and thoroughly."

To see how Clairia works in practice, view the interactive Storylane demonstration here.

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