Case IQ’s Whistleblowing and Case Management Solutions Earn Leading Market Recognition
Why Whistleblowing, Speak Up, and Case Management Matter
When an employee reports fraud, harassment, retaliation, or another workplace misconduct, receiving the report is only the beginning.
Not only do organizations need to make it safe, accessible and easy for people to speak up, but they need to conduct thorough and consistent investigations, protect sensitive employee information, document decisions, resolve issues efficiently, and learn from case data to prevent similar problems in the future.
Yet many organizations struggle to connect these responsibilities. Reporting channels, investigative processes, and case records may live in separate systems and processes, creating information gaps, manual work, and inconsistent approaches to resolving concerns.
Too often, organizations rely on whistleblowing and case management capabilities that operate separately or address only part of the process. Case IQ brings these capabilities together in an end-to-end approach that has earned recognition from customers, including Fortune 500 leaders, and leading third-party software research platforms such as G2.
In G2’s Fall 2026 Grid ® reports, Case IQ was ranked as the only Leader in the Enterprise Whistleblowing category, earning the highest Customer Satisfaction, Market Presence, and overall G2 Score among numerous global vendors, achieving an overall score 25 points higher than the second-ranked vendor on a 100-point scale. In addition, Case IQ was also recognized as a Leader in the Enterprise Investigation Management category.
G2 is a trusted software review platform whose industry reports help organizations identify and compare leading solutions across specific software categories. Its rankings are informed by real customer reviews reflecting actual product experiences and use cases, alongside a rigorous evaluation methodology that considers customer satisfaction and market presence, including market share, seller size, and social impact. For organizations, these reports provide independent, customer-driven insights to support more informed purchasing decisions. Case IQ’s recognition in both categories reinforces its strength in delivering an end-to-end solution that connects secure, accessible reporting with thorough, efficient, and defensible investigations.
For organizations evaluating whistleblowing and case management solutions, this recognition reinforces Case IQ's ability to support the entire case lifecycle: from uncovering and capturing misconduct issues through triaging and conducting thorough, defensible investigations and preventing future incidents.
Connecting Reporting to Resolution
An effective speak up program depends on two closely connected capabilities: giving people a safe way to report concerns and providing organizations with the tools to investigate and resolve them.
Whistleblower hotlines should make the reporting experience safe, accessible in multiple languages, confidential, and straightforward. Case management is designed around the needs of investigators and organizations, helping teams manage allegations, evidence, workflows, collaboration, documentation, and resolution.
When these capabilities operate in silos, organizations may face disconnected records, manual handoffs, and limited visibility into what happens after a concern is raised.
Case IQ connects its market-leading whistleblowing solution with purpose-built investigative case management, helping organizations manage concerns throughout the case lifecycle: Intake → Triage → Management → Review & Resolution
During intake, concerns are captured through reporting channels. Triage helps teams assess allegations to best route the case to the right investigator. Management supports all aspects of an investigation, including evidence collection, collaboration, and documentation. Review and resolution bring together findings, decisions, and corrective actions.
By connecting these stages, Case IQ helps organizations capture reports of misconduct while driving thorough investigations and defensible outcomes.
The value extends beyond collecting reports or closing cases. It creates a more connected, accountable approach to addressing misconduct and reducing organizational risk.
A Recognized Leader for Whistleblowing Solutions
Case IQ Is the Only Leader in G2's Enterprise Whistleblowing Grid®
Case IQ's whistleblowing solution has received significant third-party recognition from G2, a trusted software marketplace and research platform used by organizations to evaluate technology providers.
G2's industry reports help organizations identify leading solutions in specific software categories by combining real customer reviews and experiences with a structured methodology for evaluating market presence.
In G2's Fall 2026 Enterprise Whistleblowing Grid®, Case IQ was the only vendor placed in the Leader category, ahead of numerous established global competitors.
G2 describes its Leader quadrant as follows: "Products in the Leader quadrant are rated highly by G2 users and have substantial Market Presence scores."
Case IQ achieved an overall G2 Score of 83 out of 100—25 points higher than the next-highest score of 58.
It also received the highest scores across all three headline measures among products included in the report:
- 83/100 — Overall G2 Score
- 89/100 — Market Presence
- 78/100 — Customer Satisfaction
G2 categorized SpeakUp, HR Acuity, Whispli, FaceUp, and Whistleblower Software as High Performers. NAVEX One and EQS Integrity Line were categorized as Contenders, while Ethico appeared in the Niche category.
Case IQ alone earned Leader status.
How G2 Evaluates Whistleblowing Software
G2 defines whistleblowing software as issue management technology that gives employees anonymous ways to report fraud, harassment, theft, embezzlement, corruption, and other misconduct.
Qualifying solutions must provide confidential compliance reporting, enable secure and anonymous reporting of policy violations, and support secure reporting channels.
For its Fall 2026 Enterprise Whistleblowing Grid®, G2 evaluated qualifying products using a high volume of quality customer reviews and market data collected by July 28, 2026.
Products are assessed using two primary dimensions:
- Customer Satisfaction is based on G2 user reviews, providing insight into real-world customer experiences and how organizations use the software.
- Market Presence considers factors including market share, seller size, and social impact, reflecting the provider's established position in the market.
Case IQ was the only product placed in that category.
Why G2 Leader Recognition Matters
Choosing the right whistleblowing solution starts with understanding what employees need to feel confident speaking up. Accessible reporting channels and trust in the process are essential, particularly when employees fear potential consequences.
In a study conducted by Compliance Week and Case IQ, more than 36% of respondents said they felt uncomfortable raising concerns with their employers, while 48% cited fear of retaliation as a reason for not speaking up. These findings underscore the importance of choosing a solution that helps organizations foster trust and ensures concerns can be reported and handled consistently, fairly, and promptly.
High customer satisfaction reflects the real-world experiences of users, while strong market presence demonstrates a provider's established position within its category.
Case IQ's distinction is that it achieved the highest scores in both dimensions.
For prospective organizations, G2's customer-driven methodology provides valuable information to enhance the vendor evaluation process. Its reports allow organizations to compare providers using consistent criteria informed by actual customer experiences.
Combined with Case IQ's accessible reporting channels, anonymous communication, and human-centered intake, the recognition reinforces its position as a strong option for organizations seeking an enterprise whistleblowing solution.
Case IQ Also Recognized as a Leader in Enterprise Investigation Management
Case IQ's G2 recognition extends beyond whistleblowing. In G2's Fall 2026 Enterprise Investigation Management Grid®, Case IQ was also named a Leader, reinforcing its position as a trusted solution for managing workplace investigations from intake through resolution.
G2 defines investigation management software as software that "helps companies define, implement, and monitor activities for investigations" and is "designed to prevent fraud, ensure compliance, and manage cases related to work incidents or HR issues such as workplace harassment." These solutions are used by HR, ethics and compliance, health and safety, and security teams.
To qualify for G2's Investigation Management category, products must:
- "Provide features to capture case information from various sources (phone, email, etc.)
- Include standard case templates and workflows for approval and escalation
- Track information and documents related to cases and keep an audit trail
- Deliver reports and dashboards to monitor cases and track productivity"
Like its Whistleblowing Grid®, G2's Enterprise Investigation Management Grid® evaluates products using customer Satisfaction, based on user reviews, and Market Presence, based on market share, seller size, and social impact. The Fall 2026 report included qualifying products with at least 10 reviews or ratings in data gathered by July 28, 2026.
.png)
This recognition is particularly meaningful because investigation management requires more than simply storing case information. Organizations need reliable tools to coordinate investigative activities, protect sensitive records, document decisions, maintain audit trails, and monitor outcomes.
Being named a Leader in both Enterprise Whistleblowing and Enterprise Investigation Management reinforces Case IQ's end-to-end value proposition: organizations can provide employees with accessible ways to speak up while equipping investigation teams with the technology needed to respond effectively.
Combined with Case IQ's configurable workflows, advanced reporting and analytics, and Clairia, the leading AI assistant purpose-built for investigations, this recognition gives organizations additional confidence in a solution designed to support the complete journey from report to resolution.
Two Leading Solutions. One Complete Journey from Reporting to Resolution
Two Leading Solutions, One Complete Journey from Reporting to Resolution
An effective speak up program goes beyond providing reporting channels. Organizations also need the tools to investigate concerns thoroughly, document findings, resolve issues, and prevent future misconduct.
Case IQ combines its G2-recognized whistleblower hotline with its best-in-class case management solution (including the leading AI for investigations) to support the entire process. The hotline provides secure, accessible, and confidential reporting, while Case Management centralizes investigative workflows, evidence, communications, and corrective actions.
Clairia, Case IQ's AI assistant purpose-built for investigations, helps teams navigate complex information, reduce manual work, and make informed decisions. With built-in Playbooks, organizations can ensure AI responses are consistent and standardized across investigators by adding specific instructions and prompts to make the AI assistant unique to their needs, policies, and workflows.
Together, these solutions help organizations:
- Strengthen speak-up culture with accessible, confidential, and supportive reporting channels in over 150 languages.
- Streamline investigations through connected intake, configurable workflows, custom triaging roles and automation, and AI assistance.
- Achieve defensible outcomes with centralized records, consistent documentation, and comprehensive audit trails.
- Reduce future risk by identifying trends and using investigation insights to inform prevention.
Case IQ's Fall 2026 G2 recognition reinforces these strengths. As the only Leader in Enterprise Whistleblowing and a Leader in Enterprise Investigation Management, with additional recognition across Complaint Management and GRC, Case IQ offers organizations a comprehensive solution for managing concerns from report to resolution.
An effective speak up program can't stop at implementing reporting channels; what your organization does next is key to a more ethical, safe, and compliant workplace.
Want to see how Case IQ's hotline and case management solutions can work together to help your team reduce risk? Book a demo with one of our experts today.