Case Management System: Investigative Standards

Investigative Standards

Chapter 1: Investigative Standards

By setting and monitoring standards for the execution of each investigation, an enterprise can show that the process produced credible results and complied with requirements of law and internal control. Law prefers that organizations regulate themselves. In the US, the Federal Sentencing Guidelines teach that the legal system will reward an organization, when it gets into legal trouble, if it maintained a genuine legal compliance program. The Case IQ solution fosters and documents compliance and self-regulation. It does this by recording the steps of each investigation and issuing timely notices and reminders to those responsible for each step. It urges supervisors, executives, or even representatives of a board of directors, to monitor the progress of an investigation. Case IQ's documentation of notices, reminders and monitoring can confirm for a court or government authority that, in fact, the organization was regulating itself, even if particular employees engaged in unethical or illegal activity. Case IQ's software has the capacity to enforce rules that govern the processes in an investigation. For instance, a rule might stipulate that a certain threshold of evidence is necessary after an initial inquiry, otherwise the investigation ends.

Chapter 2: Case Management System: Labels and NoticesChapter 3: Case Management System: Audit TrailsChapter 4: Case Management System: Software as a ServiceChapter 5: Case Management System: Flexibility